Privacy Policy

Responsible Authority

We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:

Ushio Europe B.V.
Breguetlaan 38
1438 BC Oude Meer

Phone: +31 (0) 20 44 69 333
E-mail: info@ushio.de

Privacy legacy officer

Datenschutzbeauftragte
E-mail: datenschutz@ushio.de
Phone: +49 80 94 906 0

General Information

Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.

When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.

All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.

On this website, the user’s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.

The GDPR allows data processing in three cases in particular:

Users‘ Rights - Information

You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

Inventory Data

We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user.

This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment).

Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.

Usage Data

When you access our website, usage data is generated that is technically necessary to deliver the site, as well as usage data that we collect to evaluate the use of our website. This may include: details of the access (e.g. pages opened, time and duration of the visit), content data (e.g. data, text or images you enter or upload) and technical details (e.g. browser, device, IP address).

We only compile usage data for evaluation pseudonymously and only insofar as you have not objected. You may send this objection at any time to the address stated in the legal notice or to the controller named in this privacy policy. The legal basis is our legitimate interest pursuant to Art. 6 para. 1 (f) GDPR in evaluating and improving our website; details of the services used can be found in the respective sections of this policy.

Hoster

Hetzner

Our website is made available on the internet by a service provider (provider or hoster). We use the service of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany (hereinafter "Hetzner").

We have concluded a data processing contract with our provider.

Accordingly, our provider is obliged to process your data only on our behalf and in accordance with our instructions.

Further information on data processing by our provider can be found in their privacy policy at https://www.hetzner.com/rechtliches/datenschutz/.

The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR in the provision and use of our website on the internet and, where relevant, also the legal permission to store data in the context of the initiation of a contractual relationship pursuant to Art. 6 para. 1 lit. b GDPR.

Each time this website is used, our provider processes information in so-called server log files, which your browser transmits automatically whenever a website is accessed. This data consists of:

This data is processed in order to deliver the website, to ensure its secure and trouble-free operation and to analyse errors; this includes detecting and warding off attacks and abusive access. We do not evaluate the log files in order to identify you personally; they are attributed to a person only where this is necessary to investigate an attack or a malfunction. The log files are deleted as soon as they are no longer required for these purposes; they are retained for longer only insofar as a security incident needs to be investigated.

Advertisements

Insofar as we send advertising, we do so exclusively within the scope of Section 7 (3) of the German Act Against Unfair Competition (UWG) or on the basis of your consent.

Storage Period

Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.

For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.

For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality and the security of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.

Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.

Cookies

In addition to technically necessary cookies, our website also uses cookies and comparable technologies that are not strictly necessary — for example for statistics, reach measurement, marketing or the integration of external content. We only use these if you have consented beforehand. We obtain your consent through a cookie notice (cookie banner) before any such cookies are set.

You can withdraw or adjust your consent at any time with effect for the future — through the cookie settings on our website. Which cookies are used in detail, what purpose they serve and how long they are stored can be seen in the cookie settings or in the cookie notice.

You can withdraw your consent at any time with effect for the future: Revoke consents.

Independently of this, you can also control the storage of cookies through your browser: you can block cookies entirely or in individual cases and delete cookies that have already been stored at any time. The manufacturers of common browsers explain how to do this:

If you block cookies completely, this may limit the functionality of our website and other websites. Information on advertising cookies from third-party providers and how you can manage them can be found at www.youronlinechoices.eu.

In order to obtain your consent to store certain cookies on your device and to document this in line with data protection law, and in line with our legal obligations under Art. 6 para. 1 sentence 1 (c) GDPR and our legitimate interest in accordance with Art. 6 para. 1 (f) GDPR, we use the product Cookie Consent of We enable
Pastoor Cramerstraat 2E
6102AC Echt
Netherlands.

Upon opening our website, the following data will be sent to Cookie Consent: your consent or the withdrawal of your consent for placing cookies, a cookie placed in your browser by Cookie Consent, type and version of your browser, information about your device, the time of your visit to our website as well as your IP address in an anonymized form. Because it is anonymous, collecting the IP address does not link to any person and only serves the purpose of having evidence for the consent granted.

You can find detailed information about the purpose of the collected data and about the privacy policy of Cookie Consent at: https://we-enable.nl/disclaimer-privacy-policy/

You can withdraw or adjust your consent at any time with effect for the future by opening the cookie settings on our website again. The lawfulness of processing carried out until withdrawal remains unaffected. In addition, you can delete cookies that have been set in your browser; information on this can be found in the chapter “Cookies” of this privacy policy.

Transfer of data

Transfer to Third Parties

We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.

Transfer of customer data may either

If your data are transferred to third parties, this is mentioned in this privacy policy.

Transfer to other countries, particularly USA

Insofar as we transfer personal data to countries outside the European Union, in particular the USA, in accordance with the provisions set out below, we will only carry out such a transfer where an adequate level of data protection, appropriate safeguards or your consent, and thus a transfer permitted under the GDPR, is in place.

Users‘ Rights

You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.

Deletion, Correction, Limitation

You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.

Objection

The right to object to advertisement is governed by our text regarding consent:

Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time.

You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or – where we offer this – via a contact form or an unsubscribe link.

Your withdrawal has no effect on the legality of the data processing carried out up to that point.

Data Transfer

You may request us to transfer the data stored about you in machine-readable form.

Complaint

If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here you find a list of the agencies).

Consent

Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.

Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or – where we offer this – via a contact form or an unsubscribe link. Your withdrawal has no effect on the legality of the data processing carried out up to that point.

Changes to the Privacy Policy

If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.

Data Entry

Encryption of Data Entry

When you enter data on our website, whether in a contact form, during the registration process, when you log in or for payment purposes, the website, where you enter the data, is encrypted. Thus, third parties can not read what you enter. You will recognise the encryption by the lock symbol in your browser and by the URL beginning with “https“ instead of “http“.

Contact Forms

General contact form

When you fill out a contact form or when you send us an e-mail or another electronic message, your information will be stored for the processing of the request, for possible follow-up questions or for other related questions and will only be used to follow up with the request.

Your data will be transferred in an encrypted manner, preventing third parties from reading your data while it is being entered.

Basis for this storage is the safeguarding of our legitimate interests in regard to communication with interested users pursuant to Art. 6 para. 1 (f) GDPR and in the case of inquiries prior to entering into a contract also the performance of a contract pursuant to Art. 6 para (b) GDPR.

Your data remains stored for as long as the processing of the request requires, in particular as long as the storage is still necessary to perform the contract, to pursue our rights or for our other legitimate interests or we are compelled by law to keep your data stored (for example based on tax-law requirements to maintain files).

Google

Google Analytics 4

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the Google Analytics tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

This helps to analyse the use of websites.

In that process, the data can be turned into pseudonymous user profiles.

Google uses different technologies for that purpose, which are based on algorithms, also it is possible, that Cookies are used.

Google uses a pseudonymous number for each user of our website.

Pseudonym means that neither name nor e-mail address nor other data that clearly identifies the user are used.

The number is then used to analyse how the individual user uses our online offering.

The date and time of use as well as page views, scrolls to the end of the page, clicks on external links, website searches, viewing of an embedded YouTube video and file downloads are also analysed.

Google may transfer the collected data to countries outside of the EU, in particular to the USA. We have concluded a data-processing agreement with Google, according to which Google will only process your information in accordance with our instructions.

This data-processing agreement also states that Google may only transfer the data to the USA within the framework of the standard contractual clauses, see the Google Ads Data Processing Terms for further information.

The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

Google will automatically anonymize your IP address, which means that information won't be stored on their hard disk. To ensure an adequate protection of your data, we have also concluded a data-processing agreement with Google, according to which Google will not combine your information with other data collected by Google with the goal of determining your identity.

If you don't find this sufficient, you can also use the link http://tools.google.com/dlpage/gaoptout?hl=de to download and install Google's browser plugin to block Google Analytics, which will prevent Google from collecting and passing on your personal data.

You can also withdraw your consent at any time with effect for the future by opening the cookie settings on our website and adjusting your selection. The lawfulness of the processing carried out until the withdrawal remains unaffected.

If you want to read about Google's privacy policy, please use the following link https://www.google.de/intl/de/policies/privacy/.

Google Tag Manager

With the Google Tag Manager, marketers can use an interface to administer website tags.

The Tag Manager itself, which places the tags, works without cookies and collects no personal data.

The Tag Manager only activates other tags, which may in turn collect data.

About these third-party providers, you will find the respective declarations in this Privacy Policy.

The Google Tag Manager does not use this data.

If you have deactivated cookies, it will be respected for all tracking tags that were placed with the Google Tag Manager, so the tool does not change your cookie preferences.

Google may ask you for permission to pass on some product data (e.g. your contact information) to other google products in order to activate certain features, e.g. adding new conversion-tracking tags to simplify AdWords. Google's developers will also check the information about the usage of the product from time to time, in order to further improve the product. But Google will never pass on such data to other Google products without your consent.

When using this provider, it may happen that your data is transferred to the USA. However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions see the Google Ads Data Processing Terms for further information. The Google Ads Data Processing Terms are available here: https://business.safety.google/adsprocessorterms/.

Further information can be found in the user guidelines of Google and the privacy policy of Google for this product.

Security systems

reCAPTCHA

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the reCAPTCHA tool provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google“).

The reCAPTCHA tool provided by Google checks if the entries on our website are made by a human or are due to fraudulent automated machine processing and is therefore mainly used in connection with forms.

The reCAPTCHA tool uses the following data points to determine that an action was taken by a human and not by an automated bot: IP address of the device used, identification of the browser and the operating system, date and duration of the visit as well as user behaviour, for example mouse movements or other information.

The procedure only serves the purpose of fending off spam, DDoS attacks and similar automated attacks.

The transmitted IP address will only be connected with information from your Google account if you are logged into your Google account at the time of using Google reCAPTCHA.

If you don't want your data to be transmitted, you simply log out from Google before.

When using Google reCAPTCHA, personal data can be transferred to a server of Google in the USA.

However, we have ensured that your data is only transferred to the USA on the basis of a contract in accordance with the standard contractual clauses. According to the GDPR and the EuGH, this is a legal basis for the transfer of data to the USA. Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.

We have concluded an data processing agreement with this provider, according to which this provider will only process your data on our behalf within the scope of the GDPR and according to our instructions.

You can find more information about the use of your data by Google in the privacy policy of Google https://www.google.de/intl/de/policies/privacy/.

If you don't want your data to be transmitted, you can deactivate Java scripts in your browser or install a blocker which will prevent Java scripts from being executed (for example https://noscript.net). We do however want to point out that this can impair the use of our or other websites.

Fonts

Google Fonts

Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use Google Fonts, online font libraries provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google“), to display fonts on our website. External font libraries especially capable of an even, fast and secure presentation.

For the use of the online fonts, no cookies or other trackers are stored in your browser. The font files (CSS, fonts) are requested from the provider of the font libraries. But, as with any data transfer on the internet, your usage data like your IP address, the browser used, the website visited previously as well as your user behaviour will be transmitted to the provider of the fonts.

Google points out that all requests concerning the CSS and fonts are absolutely separated from all other Google services. They will not be attributed to your account and will only be stored by Google for a short time. Google uses the data only in pseudonymous form for statistical evaluations. You can find detailed information about Google Web Fonts at https://developers.google.com/fonts/faq.

By using Google Fonts, your data will be sent to Google servers in the USA and will be stored there. You can find more information about the use of your data by Google in the privacy policy of Google:

https://policies.google.com/privacy?hl=de&gl=de

Last updated: 2026-09-20